High Level Hosting Infrastructure

Twinview is a SAAS product that uses our stable, secure, and elastic cloud hosting environment. No complex deployment or installation is necessary, as we handle all hosting and infrastructure as part of your subscription.

However, we understand that many organisations and building owners need to ensure that their buildings' data is safe and secure and need to understand where their data is stored and processed.

This high-level hosting infrastructure is designed to give a high-level overview of the Twinview Infrastructure. We have a detailed security compliance document that goes into further detail.

Cloud Provision and Services

Twinview uses the Amazon AWS infrastructure, as well as various cloud services from other 3rd Party providers.

Standard Hosting Offering (SH)

Our standard hosting is our standard product, which is based on a 3-tier architecture, with the application back end and front layer hosted in the UK (eu-west-2) and the Storage tier located in the project/client's local region.

Service	Provider	Activity	Data Soverency
EC2 Elastic Compute	Amazon AWS	Processing	London, UK (eu-west-2)
Elastic Load Balancer	Amazon AWS	Handle	London, UK (eu-west-2)
RDS	Amazon AWS	Storage	London, UK (eu-west-2)
S3	Amazon AWS	Storage	London, UK (eu-west-2)
Mongo DB	Amazon AWS	Storage	London, UK (eu-west-2)
Route 53	Amazon AWS	Handle	London, UK (eu-west-2)
Cloudwatch	Amazon AWS	Handle	London, UK (eu-west-2)
APS (Forge)	Autodesk	Process	eu-west-1

Segregated & Decoupled Hosted Offering (DH)

For our enterprise clients, partners and government bodies, we offer a self-contained hosting option in any available AWS region. This is a more expensive approach but ensures that all Processing, Storage and Handling of data is contained in a single region for data sovereignty reasons (unless stated).

Service	Provider	Activity	Data Soverency
EC2 Elastic Compute	Amazon AWS	Processing	Any Region in Supported Regions Table
Elastic Load Balancer	Amazon AWS	Handle	Any Region in Supported Regions Table
RDS	Amazon AWS	Storage	Any Region in Supported Regions Table
S3	Amazon AWS	Storage	Any Region in Supported Regions Table
Mongo DB	Amazon AWS	Storage	Any Region in Supported Regions Table
Route 53	Amazon AWS	Handle	Any Region in Supported Regions Table
Cloudwatch	Amazon AWS	Handle	Any Region in Supported Regions Table
APS	Autodesk	Process	eu-west-1

On Premises, Self-Hosted Solution (PM)

Twinview does not offer an on-premises or locally hosted solution at this time.

High-Level Platform Architecture Diagram

Below, you can download a high-level Architecture diagram of the Standard Hosting Option (SH), which is available upon request to support@twinview.com.

3rd Party Services and API's

The Twinview platform utilises a number of 3rd party services and API's. Where any of these services process, store or handle client data, we list them below.

Autodesk Platform Services (APS)

We use the Model Derivative API to process native 3D BIM models and convert these to the SVG2 format that is utilised by Twinview and its viewer.

Shared Data: 3D BIM files.
Persistent Storage: No.
Retention Duration: 24 hours
Activity: Process
Processing Region: eu-west-1 (Ireland)

Google Geolocation API

We use the Google geo-location API to resolve a Lon, Lat Chordates for your project's location, which allows us to plot your properties on the map on your portfolio page. We pass the service an address as entered in the 'Project location field' in the project settings, and it returns the Lat/Log values.

Shared Data: Project Address.
Persistent Storage: No.
Retention Duration: 24 hours
Activity: Process
Processing Region: europe-west2 (Ireland)

For more information on hosting options, security compliance and standards, please contact us.